Dokterjudi is committed to protecting the personal data of every member who uses our platform. This Privacy Policy explains what data we collect, why we collect it, how it is used, and the rights you have over your own information.
These six principles guide every decision we make about your personal data at dokterjudi.
We collect only the personal data that is strictly necessary to operate your account, process transactions, and comply with our legal obligations. We do not harvest data for its own sake.
All personal data transmitted between your device and our servers is protected by 256-bit SSL encryption. Stored data is held in access-controlled environments subject to ongoing security monitoring.
We do not sell, rent, or transfer your personal data to unaffiliated third parties for commercial marketing purposes. Data sharing with third parties is limited to service providers operating under strict contractual confidentiality obligations.
This Privacy Policy is written in clear, accessible English so you know exactly what data we hold and why. We notify you of material changes before they take effect, not after.
You have the right to access, correct, port, and request deletion of your personal data, subject to our legal retention obligations. We aim to respond to all data rights requests within 30 days.
We do not retain personal data indefinitely. Retention periods are tied to the specific purpose for which data was collected and applicable legal requirements, including anti-money laundering record-keeping obligations.
This Privacy Policy ("Policy") is issued by Dokterjudi ("we", "us", "our", "the Platform") and governs the collection, use, storage, sharing, and protection of personal data belonging to individuals ("you", "Member", "User") who access, register on, or otherwise interact with the dokterjudi website and associated services available at https://dokterjudi.cam.
Dokterjudi operates as an internationally licensed online gaming and sports betting platform serving members across Malaysia, including those in Kuala Lumpur, Petaling Jaya, Shah Alam, Penang, Johor Bahru, and other regions. Given the nature of our services — which involve real-money transactions, identity verification, and regulated gaming activities — the responsible handling of personal data is a fundamental operational and ethical priority.
By registering an account on dokterjudi or otherwise using the Service, you acknowledge that you have read and understood this Policy and consent to the processing of your personal data as described herein. This Policy should be read alongside our Terms & Conditions and Responsible Gambling Policy, both of which are incorporated by reference.
Note: If you do not agree with any aspect of this Privacy Policy, you should not register an account or continue using the dokterjudi platform. Continued use of the Service after any update to this Policy constitutes acceptance of the revised terms.
For the purposes of this Privacy Policy, the following terms have the meanings assigned below:
Dokterjudi acts as the Data Controller for all personal data collected through the dokterjudi platform. As Data Controller, we are responsible for determining the purposes for which your personal data is processed and for ensuring that processing is conducted lawfully, fairly, and transparently in accordance with applicable data protection principles.
Where we engage third-party service providers to process data on our behalf — such as payment processors, KYC verification services, and platform infrastructure providers — those parties act as Data Processors bound by contractual data processing agreements that restrict the use of your data to the purposes for which it was shared.
For all data-related enquiries, requests, or complaints, please contact us using the details provided in Section 16 of this Policy.
Dokterjudi collects personal data across several categories, depending on how you interact with the platform. The table below summarises the categories of personal data we collect and the context in which each is gathered.
| Data Category | Examples | Collection Context |
|---|---|---|
| Identity Data | Full legal name, date of birth, nationality, MyKad or passport number | Account registration; KYC verification |
| Contact Data | Email address, mobile phone number, residential address | Account registration; KYC verification |
| Financial Data | Bank account details, e-wallet identifiers (Touch 'n Go, Boost, GrabPay), FPX/DuitNow transaction references, cryptocurrency wallet addresses | Deposit and withdrawal processing; payment verification |
| Verification Documents | Copies of MyKad, passport, driving licence; proof of address documents; payment method screenshots | KYC identity and age verification |
| Transaction Data | Deposit and withdrawal history, bet records, game history, bonus activity, account balance changes | Ongoing account activity; regulatory compliance |
| Technical Data | IP address, device type, browser type and version, operating system, session tokens, login timestamps | Automatic collection on platform access |
| Usage Data | Pages visited, game categories accessed, betting market interactions, session duration, click patterns | Automatic collection via cookies and analytics tools |
| Communications Data | Live chat transcripts, email correspondence, support ticket content | Customer support interactions |
| Marketing Preferences | Communication channel preferences, opted-in promotions, referral activity | Promotional opt-ins; loyalty programme participation |
Sensitive Data: Dokterjudi does not deliberately collect special categories of sensitive personal data (such as health information, political opinions, or biometric data) unless explicitly required for a specific legal compliance purpose, in which case your separate explicit consent will be sought.
We collect personal data through the following means:
Dokterjudi processes your personal data for the following defined purposes:
We process your personal data on one or more of the following legal bases, depending on the specific processing activity:
Dokterjudi does not sell your personal data. We share personal data with third parties only where necessary and in accordance with this Policy. The categories of third parties with whom we may share your data are as follows:
All third-party Data Processors with whom we share personal data are bound by contractual data processing agreements that restrict them to processing data solely for the purposes specified and require appropriate technical and organisational security measures.
The dokterjudi platform uses cookies and similar tracking technologies to ensure the proper functioning of the website, remember your preferences, maintain your login session, and gather analytical data about how the platform is used.
The categories of cookies we use are as follows:
Managing Cookies: Most web browsers allow you to control cookies through their settings. Disabling or restricting cookies may affect the functionality of the dokterjudi platform. Strictly necessary cookies cannot be opted out of without impacting your ability to use the Service.
Dokterjudi retains personal data only for as long as necessary to fulfil the purpose for which it was collected, or for as long as required by applicable law. Our retention periods are summarised below:
| Data Category | Retention Period | Basis |
|---|---|---|
| Account and identity data | Duration of account plus 5 years following closure | Legal / AML compliance obligation |
| KYC verification documents | 5 years from date of submission or account closure | Anti-money laundering regulatory requirement |
| Transaction and betting records | 5 years from transaction date | Regulatory record-keeping obligation |
| Customer support communications | 3 years from last interaction | Legitimate interest (dispute resolution) |
| Marketing preferences | Until opt-out or account closure | Consent-based |
| Technical and usage data | 13 months (rolling) | Analytical and security purposes |
Upon expiry of the applicable retention period, personal data is securely deleted or anonymised in accordance with our data destruction procedures.
Dokterjudi implements a comprehensive set of technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction, alteration, or disclosure. These measures include:
While we maintain rigorous security practices, no digital platform can guarantee absolute security. You also bear responsibility for maintaining the confidentiality of your account credentials. We strongly recommend using a unique, strong password for your dokterjudi account and enabling any available two-factor authentication options.
If you suspect that your account has been compromised or that your personal data has been accessed without your authorisation, please contact our support team immediately via live chat or the email address listed in Section 16.
Subject to applicable data protection law and our legal retention obligations, you have the following rights with respect to your personal data held by dokterjudi:
Request a copy of the personal data we hold about you and information about how it is processed.
Request correction of any inaccurate or incomplete personal data we hold about you.
Request deletion of your personal data where processing is no longer necessary and no legal retention obligation applies.
Request that we restrict processing of your personal data in defined circumstances while a dispute or verification process is ongoing.
Request a structured, machine-readable copy of personal data you have provided to us where processing is based on consent or contractual necessity.
Object to processing of your personal data carried out on the basis of legitimate interests, including direct marketing activities.
Where processing is based on your consent, withdraw that consent at any time without affecting the lawfulness of prior processing.
Lodge a complaint with a competent data protection supervisory authority if you believe your data rights have been violated.
To exercise any of the above rights, please contact us using the details provided in Section 16. We will acknowledge your request within 5 business days and aim to resolve it within 30 calendar days. Complex or high-volume requests may require up to an additional 30 days, in which case we will notify you of the extension.
Important Limitation: Certain data rights requests — particularly erasure requests — may be limited where we are required by law to retain records, such as under anti-money laundering legislation. In such cases, we will explain the specific legal basis for retention in our response.
Dokterjudi's services are strictly intended for individuals who are 21 years of age or older. We do not knowingly collect, process, or retain personal data belonging to individuals below the minimum age of 21. All account registrations are subject to age verification as part of our KYC process.
If we become aware that personal data has been collected from an individual who does not meet the minimum age requirement, we will immediately suspend the relevant account, delete the associated personal data to the extent not required for legal compliance purposes, and void any transactions conducted during the period of underage access.
If you are a parent or guardian and believe that a minor under your care has registered on the dokterjudi platform, please contact us immediately via the support channels listed in Section 16 so that we can take prompt action.
As an internationally operated online gaming platform, dokterjudi may process or store personal data in jurisdictions outside of Malaysia in connection with our cloud hosting infrastructure, KYC verification services, and payment processing operations.
Where personal data is transferred outside of Malaysia to a jurisdiction that may not provide an equivalent level of data protection, we ensure that appropriate safeguards are in place, including:
By using the dokterjudi platform, you acknowledge and consent to the transfer of your personal data to our service providers and infrastructure partners operating in jurisdictions outside Malaysia, subject to the safeguards described above.
Dokterjudi reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or regulatory requirements. The "Last Updated" date at the top of this page will reflect the date of the most recent revision.
Where changes to this Policy are material — meaning they significantly affect your rights or the way we process your data — we will notify you by email to your registered address and/or through a prominent notice on the dokterjudi platform at least 14 days before the changes take effect.
Your continued use of the dokterjudi platform following notification of any material change constitutes your acceptance of the updated Policy. We encourage you to review this Policy periodically to remain informed of how we handle your personal data.
For any questions, concerns, or requests relating to this Privacy Policy or the processing of your personal data by dokterjudi, please contact our Data Protection team through the following channels:
When submitting a data rights request, please provide your registered username, the email address associated with your account, and a clear description of your request to enable prompt and accurate processing.
This Privacy Policy was last reviewed and updated on 1 January 2026. By continuing to use the dokterjudi platform after this date, you confirm your acceptance of the current version of this Policy.
Have questions about how your data is handled on dokterjudi? Our support team is available 24/7 to help — or explore our FAQ for quick answers.
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